For over twenty-five years, ValCom has developed and delivered customized, industry-leading technology solutions that provide clients with the ability to achieve substantial, long-term results. Our integrated suite of professional services, strategic sourcing and software solutions have continued to evolve with the changing needs of clients and to meet overall market demand.
ValCom's professional IT services streamline the complexities of delivering technology to provide measurable results. As an industry leader in procurement services, we offer customers the ability to cost-effectively acquire the latest products through our reseller or direct manufacturer sourcing models. Our technical consultants have the field experience to service these products using our efficient and value-focused methods. And, ValCom's WebSPOC ITSM software solution was developed to keep projects and services moving collaboratively to ensure efficient service delivery.
- A winning team driven to provide the best customer experience in the industry
- The only service provider to be awarded the HP All Star Award for the past 9 quarters for delivering exceptional customer experience, as reported by clients and ranked against all other technology providers
- Relationships to provide product from HP, NEC, IBM, Lenovo, Cisco, Novell, Microsoft and practically all leading hardware manufacturers at an extremely competitive price
- Longevity that is second to none in the industry, with the average management tenure in the organization in excess of ten years at ValCom alone
- Financial stability to insure that ValCom will be your partner for years to come
- ValCom management who hold a number of high visibility positions on industry counsels and advisory committees, such as HP and Lenovo, that will gain you the exposure of key manufacturing executives
- A total solution to IT lifecycle management that can be automated through ValCom's world class WebSPOC suite of IT management applications and encompass both IT procurement requests as well as service provisioning
ValCom goes to every extreme to make sure that our quality consistently remains unparalleled, no matter what happens in the IT industry. We work with you to position your technology plan based on roadmap information well in advance of end of life announcements, insuring that your platform strategy is proactively aligned with changes in the industry.
Our track record and extensive portfolio prove that ValCom can be trusted with both large scale project rollouts as well as handling the day to day needs of your organization. ValCom takes customer trust and partnership responsibilities very seriously. We have done custom rollouts and technology upgrades thousands of times and understand what proactive controls need to be put in place to mitigate business interruptions and insure projects are completed on time and within budget. Every environment is different and ValCom has the experience, relationships and resources to customize either a total solution or to augment your existing IT delivery plan to fit your needs.