Mission Critical 24 X 7 Support
ValCom's Mission Critical Support Team covers every aspect of server support and repair, from telephone assistance to on-site service, 24 hours a day, seven days a week. Our support specialists and system engineers are prepared to handle any network outage to ensure that your downtime and costs are kept to a minimum. With increased end-user support, environmental challenges and budget constraints, many businesses are finding it both costly and nearly impossible to face the difficult challenges of supporting complex local, wide and storage area network environments. ValCom's Mission Critical Services offerings are designed to meet those challenges with:

• Priority Server Support
• Mission Critical spare parts program
• Nationwide coverage
• Management reports
• Managed problem resolution by a single point of contact

Messaging Consulting
Email has become the mission critical application that is the heart of many organizations. Many new applications offer new features or automated processes that require current versions of email programs. The choice that IT management has to make is are the benefits of these new features going to bring enough advantages to not only cost justify the cost of the software, but can that cost justification be extended to network upgrades that would also be necessary to migrate to a newer version.

Most companies do not have the skill sets to plan or implement the conversion goes relatively unnoticed to the end users. ValCom has the experience and breadth of skills to design your email migration and how it can interface to your network such as the Active Directory scheme. You want to make sure you have the best partner that has the experience at migrations. ValCom follows a best practice phased-in approach to make sure you’re at a steady state all along the way. We have the experience and knowledge to make your email upgrade go smooth and minimizing downtime to your users.

ValCom’s Customer Demonstration Center
Creating an agile and adaptive server enterprise takes more than simply buying new equipment as capacity needs dictate. It includes full utilization of resources, a strategy that plans for synergistic technologies and getting more value by managing more resources with the same or less manpower. Improving server utilization through consolidation of IT assets provides maximum value in streamlining the return on IT investments.

ValCom has made a significant investment in a Customer Demonstration Center that can provide focused resources that are familiar with integrating silos of technologies that are currently in your environment. ValCom’s Customer Demonstration Center can assist in migrating older standards to newer, more affordable and interoperable emerging technologies for:

• Server consolidation and virtualization
• 64 bit Server Technologies utilizing Windows and Linux operating systems
• Clustering technologies
• High availability needs
• Improving server utilization using blade technology