Special projects, such as email upgrades and technology refresh, require special skill sets and tools. According to industry analysts, 90% of all IT projects are late and half of all IT initiatives are over budget. A good portion of this is due to internal staff gaining experience while the project is going on and building controls reactively as problems arise. Your staff already has as much as they can handle without adding the additional resource requirements of IT refresh projects, conversions and upgrades. They can handle some of the areas but typically not everything in an organized and controlled manner. Your users can not experience service delays even if your staff is constantly in fire fighting mode. All too often IT plans a technology release to solve problems but can not get around to implementing the changes because of recurring incidents. Using ValCom’s staffing resources, you can decide if you want your people focused on the day to day operation and augment the project with technicians, or if you’d like ValCom staff to handle the day to day operation and have your people responsible for the change management.

ValCom’s project managers are not individuals that only theoretically complete projects on paper while tied to their desk. They manage projects in the real world and work with you in the field. They understand not taking anything for granted, getting buy-in from stake holders, and meeting budgets and time frames. Anyone can be an “armchair quarterback” that looks for a way to displace accountability. ValCom’s management team has the resources to ensure initiatives are being met and in compliance with business objectives through defining and managing processes to service levels, proactive planning and providing the highest quality resources at the most competitive prices. Some examples of recent engagements are:

• Upgraded 10,000 desktops for a client at 1,300 locations across the country that included configuration, installation and managing third party providers
• Managed the procurement, configuration and deployment of 1,500 systems for a client over a six month period, reducing the cycle time and improving the customer’s experience
• Provided configuration, installation and project management for a customer that required
  seamless integration of the workflow to upgrade 432 networks across the country that
  included 7,000 servers and desktops and engaged multiple service providers
• ValCom has provided project management and disconnect/reconnect services for a number of corporate moves in the Midwest that included: 

-		600 users for a transportation company over a holiday weekend
-		1250 systems for an industrial company that was performed in phases over a 4 month period
-		1100 systems for a financial institution that also included an Ethernet upgrade
-		600 systems for a major medical practice that required meticulous scheduling because of patient care
-		2100 systems for a food company that moved their headquarters to a new building