Uncontrolled business practices, runaway IT spending and government mandates such as Sarbanes-Oxley, have all required organizations to practice continuous compliance. Establishing standard best practices is an essential first step. The second and even more important step is ensuring everyone involved in the organization adheres to these practices. WebSPOC's automated process and control system provides organizations with a cost effective, permanent solution for maintaining accountability of services performed.

Developed to include the process and control frameworks established by Information Technology Infrastructure Library (ITIL) and the ITGI's Control Objectives for Information and related Technology (COBIT), WebSPOC helps organizations to document procedures, create and refine processes, and develop audit trails for each task performed. This includes the management of service requests and IT-related maintenance procedures, as well as rollout-phase project activities.

WebSPOC helps you to ensure the productivity of business users, continuity of business operations, and timely accurate reporting of financial information.